ABC?s John Miller has been tracking this story since his coverage of the first World Trade Center bombing in 1993. He was the first American journalist to interview Osama bin Laden. He has a sophisticated knowledge of the structure and workings of bin Laden?s and other extremist organizations. And he ... more »

Presented in 23 compact lessons, THE ART OF PROFITABILITY features an ongoing tutorial between two fictitious individuals: the old and wise teacher, David Zhao, the business master, and his pupil, Steve Gardner, a young and ambitious manager. Along the way, Zhao goes through a number of business models ... more »

Naomi Klein's No Logo is an international best-selling phenomenon. Winner of Le Prix Mediations (France), and of the National Business Book Award (Canada) it has been translated into 21 languages and published in 25 countries. Named one of Ms Magazine's Women of Year in 2001, and declared by the Times ... more »

Service businesses sell something that cannot be seen or heard. They offer an experience--and to make that experience truly exceptional they must first understand people and how to satisfy them. In this indispensable volume, Harry Beckwith provides a treasury of quick, practical, and entertaining strategies ... more »

Irreverent, provocative, hip--and always funny--this guide to power and attitude offers women an intelligent alternative to the negative messages we hear every day from magazines, television, and relatives. A Cynthia Heimel for a new generation, Susan Jane Gilman serves up uncommon wisdom and practical ... more »

Whether you're buying a house, asking for a raise, or drawing up your divorce agreement, the internal pressure to be a good girl can drive you to give away more than you should, or settle for less than you deserve. Don't be embarrassed; you're not alone. Women buy half of the nation's new cars every ... more »