In WHAT CLIENTS LOVE, Harry Beckwith once again discusses effective business tactics with the practical, down-to-earth style that has made him a bestselling author and trusted marketing expert. Beckwith explains the sheer simplicity of a marketing plan-how to find your company's position, how to define ... more »

What is this spirit of the hive - where does it reside? It is not like the special instinct that teaches the bird to construct its well planned nest, and then seek other skies when the day for migration returns. Nor is it a kind of mechanical habit of the race, or blind craving for life, that will fling ... more »

A city with eight million people has eight million ways to die For fifteen years, Shiya Ribowsky worked as a medicolegal investigator in New York City’s medical examiner’s office—the largest, most sophisticated organization of its kind in the world. Utilizing his background in medicine, he led the investigations ... more »

Working with two time Edgar award-winner and New York Times best-selling author Carlton Stowers, Reverend Carroll Pickett examines his career as a prison chaplain in George W. Bush's Texas. Raised according to the eye for an eye standard of justice that prevails in his home state, Rev. Pickett spent ... more »

Naomi Klein's No Logo is an international best-selling phenomenon. Winner of Le Prix Mediations (France), and of the National Business Book Award (Canada) it has been translated into 21 languages and published in 25 countries. Named one of Ms Magazine's Women of Year in 2001, and declared by the Times ... more »

In the fall of 1890 Dr. George Vasey, then Botanist of the Department of Agriculture, arranged with me to prepare a revision of North American Cactaceae. Owing to the peculiar difficulty of preserving material the family was poorly represented, even in our leading herbaria. To secure a large amount of ... more »

Service businesses sell something that cannot be seen or heard. They offer an experience--and to make that experience truly exceptional they must first understand people and how to satisfy them. In this indispensable volume, Harry Beckwith provides a treasury of quick, practical, and entertaining strategies ... more »

Irreverent, provocative, hip--and always funny--this guide to power and attitude offers women an intelligent alternative to the negative messages we hear every day from magazines, television, and relatives. A Cynthia Heimel for a new generation, Susan Jane Gilman serves up uncommon wisdom and practical ... more »

L'expérience dans l'enseignement m'a fait sentir combien une philosophie zoologique, c'est-à-dire, un corps de préceptes et de principes relatifs à l'étude des animaux, et même applicables aux autres parties des sciences naturelles, seroit maintenant utile, nos connoissances de faits zoologiques ayant ... more »

Whether you're buying a house, asking for a raise, or drawing up your divorce agreement, the internal pressure to be a good girl can drive you to give away more than you should, or settle for less than you deserve. Don't be embarrassed; you're not alone. Women buy half of the nation's new cars every ... more »

Bullying has become such a pervasive problem that you can't watch TV, listen to the radio, or read a newspaper without seeing or hearing another troubling report about the Bully epidemic. Now Sam Horn offers practical, positive techniques for dealing with people who are trying to run and ruin your life ... more »

Nous avons suivi l'oiseau dans les libertés du vol, de l'espace et de la lumière ; mais la terre que nous quittions ne nous quittait pas. Les mélodies du monde ailé ne nous empêchaient pas d'entendre le murmure d'un monde infini de ténèbres et de silence, qui n'a pas les langues de l'homme, mais ... more »